Telephone 01207 507788
TERMS & CONDITIONS
Cathedral Stone and Brick
Cathedral Stone and Brick is a trading name of Cathedral Cast Products Ltd. which is registered in England and Wales under Company number 07431697 and our registered office is Unit 4, Grove Industrial Estate, Consett, Co. Durham, DH8 8BH. Our VAT registration number is .
These Terms and Conditions apply to Cathedral Cast Products Ltd. and Cathedral Stone and Brick and all transactions for the sale of goods on www.csab.co.uk. Please read them carefully. They do not affect your statutory rights.
We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on www.csab.co.uk.
On occasion, the prices payable in respect of goods advertised on www.csab.co.uk may differ from those prices payable at the same time in our factory. We are under no obligation to honour any factory prices in the event that they differ from those on. Similarly, our factory is under no obligation to honour any internet prices in the event that they differ.
Although we endeavour to ensure that all pricing information on our website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either contact you and ask you whether you wish to continue with the order at the correct price or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
Prices that are reduced for sales and promotions are only valid for the specified period.
We reserve the right to adjust prices, offers, goods and specifications of goods on www.csab.co.uk our discretion at any time before (but not after) we accept your order.
You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the "confirm order" button on the check out page.
All orders made by you through www.csab.co.uk are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.
After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.
For certain goods, information concerning stock availability is not available on www.csab.co.uk. If you order goods which are not available from stock, we will contact you by e-mail or by telephone to discuss how you wish to proceed. You will have the option to wait until the goods are available from stock, or cancel your order.
The total cost of your order is the price of the goods and delivery charges as set out in our pricing policy
Payment can be made by most major credit or debit cards, Paypal, BACS transfer or cash.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
Our returns policy - terms and conditions
Products delivered to you
If you buy a product which we deliver to you, you may cancel your order (or any part of it) within 7 days for any reason before delivery by;
• In the first instance, Calling us on 01207 507788, emailing us at email@example.com or writing to us at Unit 4, Grove Industrial Estate, Consett, Co. Durham DH8 8BH to cancel the order (or part of it)
• Alternatively, returning the product to the factory
This is subject to the following conditions:
• The product must be unused
• Orders which are cut, made to measure or mixed to your requirements will not be exchanged or refunded
• You will receive a full refund of the price paid excluding delivery charges.
• Any return delivery charges will be paid for by the customer.
YOUR CONSUMER RIGHTS ARE NOT AFFECTED
If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights. On delivery, by signing the delivery note, you agree the goods have been delivered free of damage. Please inspect any goods before signing the delivery note.
If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.
We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. Products may show some colour variations. All sizes quoted are approximate. Where Cathedral Cast Products Ltd. or Cathedral Stone and Brick agree to provide a specifically designed plan, the customer agrees to check the accuracy and suitability of the plan.
Any plan drawn by Cathedral Cast Products Ltd. or Cathedral Stone and Brick is, and remains, its property and may not be reproduced in whole or in part without its previous written consent.
Cathedral Cast Products Ltd. and Cathedral Stone and Brick will do all that it reasonably can to meet the date given for delivery. In the case of unforeseen circumstances, beyond the reasonable control of our staff, Cathedral Cast Products Ltd. and Cathedral Stone and Brick may not be able to do so. In such circumstances Cathedral Cast Products Ltd. will contact the Customer and agree an alternative date. The customer will also do all that he/she reasonably can to enable the delivery to take place on the given date. In the case of unforeseen circumstances beyond the reasonable control of the customer the Customer may not be able to do so. In such circumstances the customer will contact Cathedral Cast Products Ltd. or Cathedral Stone and Brick and agree and alternative date.
As soon as Cathedral Cast Products Ltd. or Cathedral Stone and Brick has delivered the goods, the customer will be responsible for their safekeeping and Cathedral Cast Products Ltd. or Cathedral Stone and Brickwill not be responsible for any damage or fault arising from incorrect storage. If the Customer delays a delivery, Cathedral Cast Products Ltd.'s or Cathedral Stone and Brick responsibility for everything other than damage due to its negligence will end on the date Cathedral Cast Products Ltd. agreed to deliver them as set out in the contract.
Ownership of the goods shall remain with Cathedral Cast Products Ltd. or Cathedral Stone and Brick and Cathedral Stone and Brick and shall not pass to the customer until the agreed price for them, together with all other sums due from the customer to Cathedral Cast Products Ltd. or Cathedral Stone and Brickhave been paid in full.
To the extent permitted by law, Cathedral Cast Products Ltd. and Cathedral Stone and Brick accepts no liability for any loss, damage or injury arising as a consequence of the advice provided.
These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.
Variations in colour of all of the cast materials produced are normal due to the manufacturing process and variations in raw materials. Products may differ slightly from the presented pictures.
You may download and print extracts from this site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you by such downloading. You may not make any other use of material on this site. You are not allowed to copy (whether by printing onto paper, storing on disk or any other way), distribute (including distributing copies), tamper with or alter in any way or otherwise use any material contained in this website.
You are not allowed to copy any material from this website for any other commercial purpose.
You are not allowed to remove any copyright, trademark or other intellectual property notices or watermark contained in the original material or from any material copied or printed from the website.
You are not allowed to use the website for any activities that breach any laws, infringe any other parties rights, or breach any standards, content requirements or codes published by any relevant authority.
You are not allowed to use the site in any way that interferes with our systems, other users or harasses, menaces or harms anyone. You will indemnify us from and against all actions, claims suits, demands, liabilities, costs or expenses arising out of, or in any way connected with, use of the site by you or any other person using your login information.
You are not allowed to use the site to make any speculative, false or fraudulent orders.
This website consists of images, text, formats and styles of presentation, software (including HTML code) and material analogous to it ('material'). All copyright and other moral ownership and intellectual property rights capable of subsisting in the material or derivatives of it from time to time is either owned exclusively or is licensed to Cathedral Cast Products Ltd. or one of its subsidiary companies.
You acknowledge our rights to the material, save as provided elsewhere in these terms you must not copy, modify, manipulate, transmit, perform, publish, display, license or create derivative works from material accessed through this site. Where copying or transmission is expressly permitted, you must not display any author attribution or copyright notice.